- Combines Office 365 F1, Windows 10 Enterprise, and Enterprise Mobility & Security — to enable the firstline workforce to do their best work. Includes the ability for employees to clock in/out and track tasks and to stay connected through integrated messaging. Cost All accounts start with a 14-day free trial, plus no long-term contracts.
- F1 08 stapler shift trouble. F1 10 staple operation trouble. F1 11 finisher grip operation trouble. F1 15 finisher paper exit tray lift operation trouble. F1 19 finisher alignment operation trouble f. F1 20 finisher alignment operation trouble r. F1 21 finisher fan trouble. F1 22 finisher assist motor trouble. F1 23 finisher shutter trouble.
- Microsoft 365 F1 empowers Firstline Workers to be creative and work together in a secure manner. With this complete solution, you can easily train and upskill employees, foster culture and working community, digitize business process, deliver real-time expertise, and effectively manage risk and cost.
According to Microsoft M365 F1 includes Intune but not autopilot under Device and app management. I've checked other sources, but no where explicitly mentions M365 F1 includes autopilot. EMS E3 does include autopilot but the unticked box on Microsoft's page gives me doubt.
Microsoft Announces Updates to Firstline Worker Plans
arch 2020, Microsoft announced the addition of a new plan and changes to its Firstline Worker plans. The new Microsoft 365 (M365) plan will slot in below the current Firstline Worker plan. It will take on the existing M365 F1 name, and the current M365 F1 will be renamed M365 F3.
These changes are designed to allow organizations to connect firstline workers with limited productivity requirements to the rest of the company infrastructure at an entry-level price.
These M365 changes will address a longtime technology gap and provide better tools, communications, security, and management.
Source: Microsoft
Update Details of M365 Firstline Plans
Microsoft 365 F1 (New): Acer h233h driver download. Available April 1, 2020, M365 F1 will provide the security foundation and accessibility to organization resources and tools. Included is Enterprise Mobility + Security package, Yammer, Stream, Sharepoint, and Teams. The list price for M365 F1 will be $4 per user, per month.
Microsoft 365 F3 (Updated): This plan is already in the market as M365 F1. The renamed M365 F3 will be enhanced to include the all the features in the new M365 F1, plus Windows 10, VDA rights, and Power Apps. This new SKU will list for $10 per user, per month, unchanged from the previous F1 pricing.
The key addition to these plans is Microsoft Teams, which will include full audio and video capabilities and meeting rights.
Recommendations
- Review the features of the new SKUs and consider deployment to firstline workers based on their needs.
- Review your current O365 and M365 user deployments and consider changing some to M365 F1 or F3.
- Firstline Worker plans could be considered for remote workers in this changing IT environment and increased support for work-from-home users.
- If you are using the existing M365 F1, check your O365 admin portal in early April for notification and grandfathering rights.
- Leverage Microsoft Teams for Firstline Workers.
Bottom Line
These changes and additions to the Microsoft cloud suite plans will provide additional user options and price points for IT departments. It could provide savings by redeploying/downgrading to M365 F1 or M365 F3 plans and allow IT improved management and security of remote workers. The addition of Microsoft Teams will provide much greater value to these plans and allow firstline workers to connect and collaborate with the entire organization.
Nextiva to Expand UCaaS Services Beyond US

On April 20, 2021, Nextiva briefed Info-Tech on its Nextiva One suite, with a focus on its communication applications: Business Phone (voice) and Cospace (videoconferencing and collaboration). Nextiva plans to expand beyond the US later this year.
Alcatel-Lucent Enterprise Releases Q4 Report
On February 22, 2021, Alcatel-Lucent Enterprise (ALE) released its Q4 report. While overall global revenues were down on last year’s Q4, ALE’s cloud-based solutions continued to surge. These surges are in part explained by mid- to large-sized organizations beginning significant investments to prepare for a post-pandemic world.
Briefing: Masergy UCaaS
On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration platform, providing a value-added service through Masergy’s SD-WAN solution and Secure Edge Network.
Briefing: Revation Systems’ LinkLive
On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS) solution, LinkLive. LinkLive encompasses several UCaaS solutions that are primarily aimed at industries with high security and compliance requirements. These industries especially include banking and healthcare.
Alcatel-Lucent Enterprise Releases Q3 Report
On November 17, 2020, Alcatel-Lucent Enterprise (ALE) released its Q3 report. While ALE saw increased revenue for its cloud solutions (especially for its UCaaS offering Rainbow), the overall picture was dampened by further global lockdowns and summer breaks.
Alcatel-Lucent Enterprise Announces Q2 Performance
On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment, cloud-based services are seeing significant growth.
RingCentral Briefs on Current and Upcoming UCaaS Features
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on RingCentral’s current and upcoming Unified Communications as a Service (UCaaS) features.
Best Practices for Direct Routing and E911 for Microsoft Teams
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on best practices for direct routing and Enhanced 911 (E911) for Microsoft Teams.
Omdia Reveals Top Ten UCaaS Vendors for 2020
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Omdia’s North American unified communications as a service (UCaaS) scorecard for 2020.
-->Microsoft Intune is available for different customer needs and organization sizes, from a simple-to-use management experience for schools and small businesses, to more advanced functionality required by enterprise customers. Most licenses that include Microsoft Intune also grant the rights to use Microsoft Endpoint Configuration Manager, as long as the subscription remains active. An admin must have a license assigned to them to administer Intune (unless you allow unlicensed admins).
Microsoft Intune
Intune is included in the following licenses:
- Microsoft 365 E5
- Microsoft 365 E3
- Enterprise Mobility + Security E5
- Enterprise Mobility + Security E3
- Microsoft 365 Business Premium
- Microsoft 365 F1
- Microsoft 365 F3
- Microsoft 365 Government G5
- Microsoft 365 Government G3
- Intune for Education

Microsoft Intune for Education
Intune for Education is included in the following licenses:
- Microsoft 365 Education A5
- Microsoft 365 Education A3
Licensing for Configuration Manager-managed devices in Intune
For existing Configuration Manager-managed devices to enroll into Intune for co-management at scale without user interaction, co-management uses an Azure Active Directory (Azure AD) feature called Windows 10 auto-enrollment. Auto-enrollment with co-management requires licenses for both Azure AD Premium (AADP1) and Intune. Starting on December 1, 2019, you no longer need to assign individual Intune licenses for this scenario. Microsoft Endpoint Manager now includes the Intune licenses for co-management. The separate AADP1 licensing requirement remains the same for this scenario to work. You still need to assign Intune licenses for other enrollment scenarios.
Additional information
- A Microsoft Intune user and device subscription is available as a standalone, in addition to the bundles listed above.
- A Microsoft Intune device-only subscription is available to manage kiosks, dedicated devices, phone-room devices, IoT, and other single-use devices that don't require user-based security and management features. For more information, see Introduction to device licenses in Microsoft Intune.
- The appropriate Microsoft Intune license is required if a user or device benefits directly or indirectly from the Microsoft Intune service, including access to the Microsoft Intune service through a Microsoft API.
- Intune isn't included in licenses not in the previous tables.
Unlicensed admins
For more information about giving administrators access to Microsoft Endpoint Manager without them having an Intune license, see Unlicensed admins.
M365 F1 Intune
Visit the Microsoft Licensing page for the latest information about product editions, product licensing updates, volume licensing plans, and other information related to your specific use cases.
M365 F1 Vs E3
For information about how user and device licenses affect access to services, as well as how to assign a license to a user, see the Assign Intune licenses to your user accounts article.
